Cookies Policy: How Mr. Isac Uses Cookies on This Website
This cookies policy explains how Mr. Isac — Mudanças e Transportes, Lda. uses cookies and similar tracking technologies on this website. By continuing to browse our website, you consent to the use of cookies as described here. We encourage you to read this page carefully to understand what cookies we collect, why we collect them, and how you can control your cookie preferences.
What Are Cookies? — Cookies Policy Explained
Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. Cookies allow the website to recognise your device on future visits and remember your preferences. This covers both first-party cookies (set directly by Mr. Isac) and third-party cookies (set by our trusted partners and service providers).
According to the Portuguese Competition and Consumer Authority (ACM), website operators are required to inform users clearly about cookie usage and obtain valid consent where required by law. This page fulfils that obligation.
Types of Cookies Used — Our Cookie Categories
We distinguish between 4 main categories of cookies:
1. Strictly Necessary Cookies
These cookies are essential for the website to function correctly and cannot be disabled under this policy. They include cookies that allow you to navigate the site, use secure areas, and submit forms such as quote requests. Without these cookies, services you have asked for cannot be provided.
2. Performance and Analytics Cookies
Performance cookies collect anonymised information about how visitors use our website — which pages are visited most often, how long users spend on pages, and any error messages encountered. We use Google Analytics to process this data. These cookies do not collect personal information that identifies individual users.
3. Functional Cookies
Functional cookies, allow our website to remember choices you have made (such as your preferred language or region) to provide a more personalised experience. They may also be used to provide services you have requested, such as watching a video or using a live chat tool.
4. Marketing and Targeting Cookies
Marketing cookies, which are used to deliver advertisements more relevant to your interests. These cookies are set by our advertising partners, including Google Ads, and may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.
How Long Do Cookies Last? — Cookie Duration Under This Policy
We identify two types of cookies by duration:
- Session cookies — These are temporary and are deleted when you close your browser. They are used to maintain your session as you navigate the site.
- Persistent cookies — These remain on your device for a set period (up to 24 months) or until you manually delete them. They help us remember your preferences on return visits.
Third-Party Cookies on This Website
In addition to our own cookies, our website uses cookies set by third parties whose services we embed on our website, including:
- Google Analytics — for website traffic analysis
- Google Ads — for remarketing and conversion tracking
- Google Maps — embedded maps on our Contacts page
- Facebook Pixel — for social media advertising
Each provider has their own privacy policy that governs their use of your data. We recommend reviewing their individual policies for full transparency.
How to Control Cookies — Your Rights
Under applicable Portuguese and EU law, you have the right to accept, refuse, or withdraw consent for non-essential cookies at any time. You can manage cookie preferences in the following ways:
- Cookie consent banner — Use the consent tool displayed when you first visit our website to accept or reject specific cookie categories.
- Browser settings — Most browsers allow you to block or delete cookies through their settings menu. Note that disabling all cookies may affect website functionality.
- Third-party opt-out tools — Visit the relevant provider websites to opt out of their tracking cookies.
Updates to This Policy
Mr. Isac reserves the right to update this cookies policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to check this cookies policy periodically to stay informed about how we use cookies.
If you have any questions about how we handle your data, please visit our Contacts page or review our Privacy Policy. You can also learn more about our moving services and request a free quote.
Last updated: March 2024 | Effective date: 25 May 2018 (GDPR compliance)
